Sickness Policy

To help keep everyone at DOTS Therapy Hub safe and well, we ask that children, caregivers, and team members stay home if they are unwell.

  • Please cancel your child’s session if they have:

    • A fever or chills;

    • A cough, runny nose, sore throat, or sneezing;

    • Vomiting or diarrhoea within the past 24 hours;

    • Any contagious illness (e.g. COVID-19, gastro, conjunctivitis, chickenpox).

    If your child arrives at the clinic showing signs of illness, we may need to cancel the session in line with our cancellation policy.

    We know missing a session can be frustrating, but your child’s health, along and the wellbeing of our other clients and staff, is our priority.

  • If you’re unsure whether your child should attend, please contact us before the session. In some cases, we may be able to offer a Telehealth session or a phone consultation with the parent instead.

    Thank you for helping us maintain a safe and healthy space for all families.